Don’t Get Caught in the Gratitude Gap: 5 Tips for Building a Culture of Appreciation at Work
According to organizational culture experts and authors of the best-selling book Leading with Gratitude, Chester Elton and Adrian Gostick, “showing gratitude to employees is the easiest, fastest, most inexpensive way to boost performance.” In fact, when employees receive appreciation and feel grateful in the workplace, they are more likely to…
How 7 Short Statements Can Help You Know if Your Employees Are Experiencing Inclusion at Work
Even when organizations start to get the diversity part right in diversity, equity and inclusion (DEI) work, it’s often the inclusion part of the equation that gives them more trouble. Many struggle with creating a truly inclusive experience for employees (“a work environment where all people feel respected, accepted, supported…
Navigating Diversity, Equity, and Inclusion in ADR Practice
Research Project Summary Report At ADR Vantage, we help people work better together by improving communication and collaborative decision-making at the intersection of multiple fields of practice. Our team includes over 160 professional practitioners who are experts in the fields of Conflict Management, Organization Effectiveness, and Diversity, Equity, Inclusion, and…
The Gift of Grace
In a recent poll cited by NBC news, 61% of respondents said, “The thing they missed the most from their pre-pandemic employment was in-person workplace conversations.” As much as some of us relish the flexibility of remote work and the pleasure of staying in our yoga pants for days on…
Are you Suffering Paradox?
When I first heard this question, I didn’t quite understand what it meant. How could someone suffer paradox? I remember it well. I was in the initial weeks of completing my certification program to administer the Key Polarity Indicator, or KPI. (I would eventually become part of the first cohort of practitioners…
Six Hats Technique for More Creative Problem-Solving
Many clients seek out our facilitation services to help their team or department work through a challenging problem, to realign their strategy to a new set of organizational priorities, or to simply help them navigate a difficult conflict situation. In all these instances, creativity is necessary to find new approaches…
What’s the Deal with Sharing Pronouns?
Maybe your company is already familiar with the practice of adding personal pronouns to your email signature line or other forms of communication. Or maybe you noticed all the rainbow flags and logos that popped up on your social media feeds and on product advertisements last month (yup, June was…
Words and Phrases that Transform Conversations III
“I know…” Words matter. They really, really, really do. Yet, we often toss around words and phrases that convey something unintended without considering the impact of those words and phrases. Take the frequently overlooked example, “I know”, as in “I know you didn’t mean anything negative by it…” “I know”…
Spring Cleaning for our Minds
I never liked Spring cleaning. To me, it always represented a weekend of heavy chores and time away from relaxation and fun. But this year, cleaning feels necessary. As the pandemic forced many people indoors, we converted our living spaces to workspaces and stayed home more than ever before. Now,…
Today Will Be Awesome!
From our Managing Director, Tara Taylor… When I first learned to mediate, I felt like there were so many “not to dos”. Things I was not supposed to say or do, in an effort to maintain my neutrality, to avoid making judgements, and to allow self-determination for the parties. In…