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70% of workers claim that right now is the most stressful time of their entire professional careers. A global pandemic, working from home, virtual classrooms, and an uncertain economy are all contributing factors to these high levels of stress. Higher stress levels combined with social distancing and remote communications can…
My 7-year daughter has a good friend who lives right up the street. Since this friend lives so close, my daughter and I will often walk her home when they are done playing together at our house. We usually take the same short route to her house but, last night…
Do you ever feel like you are caught in a conflict cycle with someone else? You keep having the same argument, or the same thing is repeated, over and over again with no way out? Conflict resolution practitioners know that when someone keeps repeating themselves – mentioning the same issue,…
The phrase “let’s take a break” has vastly different meanings to different people. For some it may mean a quick stand and stretch break at their desk or a pause to grab a second cup of coffee down the hallway. For others, a break means going for a long walk,…
Not all diversity, equity, and inclusion (DEI) training efforts are created equal. While recent events have prompted many organizations to focus on improving their DEI efforts, these initiatives often fail over the long term. They sound good and they’re well-intentioned, so why aren’t they more successful? In this final installment…
Recent events in America have revealed a chasm that’s existed for hundreds of years: systemic racism. To address it, many organizations are attempting to create stronger diversity, equity, and inclusion (DEI) change agendas. We’ve asked three experts to weigh in on recent trends they’ve seen in workplace DEI initiatives and the steps…
When I first became a trained mediator in the mid-90s, brainstorming was all the rage. Management journals touted the benefits of hosting in-person, group brainstorming to promote creativity in organizations. Leadership associations sponsored trainings on how to lead visual brainstorming activities in meetings. In fact, mediation course curriculums always included…
Language is a key factor in both causing and resolving conflict. A useful phrase that helps resolve and reduce conflict is “Can you help me understand”. Example: “Can you help me understand how you think that would help our reputation?” It is all too easy to attack another person by…
If you are responsible for an item on a meeting agenda, apply these simple criteria to make sure the time you are given is productive for everyone attending the meeting. Do you want discussion? NO: If the answer is no, be sure to advise attendees right away that this part…
The larger the group, the less responsibility each individual group member may feel for contributing to the efforts and overall success of the group. In essence, the more people present in the room or in the meeting, the easier it is for each individual person to feel less motivated and…