ADR Vantage, Inc. is delighted to announce the selection of Tara B. Taylor, MPA as its new Managing Director. Tara has worked as a contractor for ADR Vantage since 2016 and has already built a strong reputation with many current clients and stakeholders. At ADR Vantage, Tara will provide leadership…
When federal employees file formal complaints and grievances, it is imperative that they have access to a fair and just process that will help them address and resolve the underlying issues. Mediation is a touchstone of such processes. It is a process designed to enable collaborative conversations, and it provides…
Mediation is an effective problem-solving process because mediators bring tools and techniques to facilitate a collaborative conversation. Still, the process can be even more effective when the participants themselves promote cooperation and make necessary preparations prior to the start of the process. Below are a few tips to help you…
Imagine that you spent weeks of time and effort preparing for a presentation at work based on guidance from your immediate supervisor. After delivering the presentation, you stand smiling, eagerly waiting for questions. Instead, your supervisor speaks up. “This wasn’t the direction we thought you would take, so I think…
In our professional field, we engage in a practice of reflection to support continual learning and development. Reflection is also a valuable way to learn from mistakes, gain perspective, generate ideas and acknowledge and celebrate achievements. As we close the year, our team has come together to share their reflections…
Last month my colleague posted a blog and hosted a webinar exploring the question of whether the language we use to talk about conflict limits the outcomes in conflict resolution and whether the term Conflict Engagement might open more possibilities. This subject, combined with some very unsatisfactory recent mediations, has…
Why is it so challenging for us to develop productive and meaningful approaches to conflict when conflict, in varying degrees, is something we live with daily? Conflict is a normal and inevitable aspect of our lives that can be a stimulus for positive change, and yet, the language we use…
Listening or active silence is like a “wonder drug” for communication. Staying silent but attentive to conversations, staying curious and asking questions to draw out others and clarify meaning, and sharing our own views as a reflection of what has been said, opens new possibilities. It helps people feel their…
In this quiet month of August, it’s a good time to reconsider the art and practice of listening. Let’s kick it off with a proposal to update the phrase “Active Listening” to “Deep Listening” or listening to understand. This differs from the transactional way we too often listen when, rather…
I’ve been thinking a lot lately about Carol Dweck’s Mindset: The New Psychology of Success, and what it teaches about the role of mindset in our embrace of the new, sometimes hard, and always unknown of transition. Those are the very conditions that often trigger a fixed-mindset in which it’s…