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The beginning of a new year is the perfect time to re-set an old pattern, practice or usual way of doing things that might be holding you back from your best work. In fact, studies show that just mentally allowing yourself to start something with a clean slate mindset can…
70% of workers claim that right now is the most stressful time of their entire professional careers. A global pandemic, working from home, virtual classrooms, and an uncertain economy are all contributing factors to these high levels of stress. Higher stress levels combined with social distancing and remote communications can…
“In a crisis, we need short-term goals that are meaningful and motivating and appropriate for the situation at hand.” Whether you want to improve your leadership or management skills, your performance, or your relationships with co-workers or friends, coaching has become more prevalent in recent years and may have been something…
The article, “The Fear of Feelings at Work” originally published in The Atlantic, highlights why it is important to acknowledge the existence of emotions in the workplace. Now, in 2020, amidst a global pandemic that suddenly and unexpectedly changed our lives and workplaces forever, it is even more critical that…
“Endings have a great way of bringing up unfinished business.” – Lennox Joseph When I moved to Washington, DC from Baltimore, MD in 2010, I started to panic about missing all the places I had to yet to visit. “I’ve never been to the Peabody Library or the American Visionary…
An expression I detest is “I can speak for everyone when I say…” Why is it assumed that you can speak for everyone in a group, or that everyone shares your preferences and opinions? This is an example of self-appointed decision making. A self-appointed decision maker, be it an individual…
Reading not only expands your knowledge but can also stimulate the imagination, foster empathy, reduce stress and improve communication skills – all great benefits for anyone engaging in conflict conversations. What books are you planning to read this year and why? Here are some books our team has on their…
In our professional field, we engage in a practice of reflection to support continual learning and development. Reflection is also a valuable way to learn from mistakes, gain perspective, generate ideas and acknowledge and celebrate achievements. As we close the year, our team has come together to share their reflections…
Having been a mediator for nearly eleven years, I can’t say that I have seen it all, but I’ve certainly found myself amid plenty of intense conflicts. I’ve sat calmly at a table while people a foot away from me stood screaming into each other’s faces, or pounded on the…
Listening or active silence is like a “wonder drug” for communication. Staying silent but attentive to conversations, staying curious and asking questions to draw out others and clarify meaning, and sharing our own views as a reflection of what has been said, opens new possibilities. It helps people feel their…