Don’t Get Caught in the Gratitude Gap: 5 Tips for Building a Culture of Appreciation at Work

According to organizational culture experts and authors of the best-selling book Leading with Gratitude, Chester Elton and Adrian Gostick, “showing gratitude to employees is the easiest, fastest, most inexpensive way to boost performance.” In fact, when employees receive appreciation and feel grateful in the workplace, they are more likely to…

Navigating Diversity, Equity, and Inclusion in ADR Practice

Research Project Summary Report At ADR Vantage, we help people work better together by improving communication and collaborative decision-making at the intersection of multiple fields of practice. Our team includes over 160 professional practitioners who are experts in the fields of Conflict Management, Organization Effectiveness, and Diversity, Equity, Inclusion, and…

Are you Suffering Paradox?

Are you Suffering Paradox?

When I first heard this question, I didn’t quite understand what it meant. How could someone suffer paradox? I remember it well. I was in the initial weeks of completing my certification program to administer the Key Polarity Indicator, or KPI. (I would eventually become part of the first cohort of practitioners…

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Six Hats Technique for More Creative Problem-Solving

Many clients seek out our facilitation services to help their team or department work through a challenging problem, to realign their strategy to a new set of organizational priorities, or to simply help them navigate a difficult conflict situation. In all these instances, creativity is necessary to find new approaches…

Words and Phrases that Transform Conversations III

Words and Phrases that Transform Conversations III

“I know…” Words matter. They really, really, really do. Yet, we often toss around words and phrases that convey something unintended without considering the impact of those words and phrases. Take the frequently overlooked example, “I know”, as in “I know you didn’t mean anything negative by it…” “I know”…

Spring Cleaning for our Minds

Spring Cleaning for our Minds

I never liked Spring cleaning. To me, it always represented a weekend of heavy chores and time away from relaxation and fun. But this year, cleaning feels necessary. As the pandemic forced many people indoors, we converted our living spaces to workspaces and stayed home more than ever before. Now,…

3.29.21

Today Will Be Awesome!

From our Managing Director, Tara Taylor… When I first learned to mediate, I felt like there were so many “not to dos”. Things I was not supposed to say or do, in an effort to maintain my neutrality, to avoid making judgements, and to allow self-determination for the parties. In…

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The Right Way to Apologize

When I was growing up, I never liked it when my grandmother forced me to apologize for something, I’d done to aggravate my younger sister. In fact, most of the time, I just grumbled a quick “I’m sorry” just so my grandmother would leave me alone and let me get…

year end review

2020 Year End Review

Did you know that over 90% of ADR Vantage’s client projects were conducted virtually this year? Our team has been conducting online mediations, facilitation, and training for years, and our full-time staff has been operating as a remote team since 2019, but this year was quite different. 2020 marks a…

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How to Turn Differing Perspectives into Your Team’s Advantage

As more and more organizations look to enhance their current Diversity, Equity and Inclusion (DEI) efforts, the concept of “psychological safety” is a renewed area of focus. Widely considered to be the “Father of Employee Engagement”, Professor and researcher Daniel Kahn discussed the concept of psychological safety in the workplace…